Home Money & Business Multiple licenses drive M-Pesa dealers out of business

Multiple licenses drive M-Pesa dealers out of business


Multiple licenses imposed on M-Pesa dealers in the country are impacting negatively on their businesses, the national chairperson of the Safaricom Dealers Association Esther Muchemi has said.

Muchemi who spoke in Nakuru town Monday after presenting a KES 300,000 cheque to Nakuru Governor Lee Kinyanjui in support of Solai dam tragedy victims said that the issue was affecting almost all the counties in Kenya.

She said that despite paying the normal single business permits and permits for signage, some counties are charging extra fees for graphics inscribed inside M-Pesa shops.

This, according to Muchemi, is driving many dealers and small enterprise traders in the M-Pesa industry out of business.

She said that in some cases, Mpesa dealers are paying up to KES 30,000 for branding and graphics yet banks are not charged the same despite the fact that they deal in large amounts of money.

She reiterated the need for the licenses to be harmonized in order to create a conducive environment for M-Pesa traders.

On his part, Governor Lee Kinyanjui said that his government will pay attention to the issues once a formal memorandum is made to him for onward transmission to the county assembly.

He thanked the dealers for remembering the less fortunate adding that the cheque drawn in favour of the Kenya Red Cross Society will go a long way in assisting the Solai victims.

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