Is my SGR ticket still valid?
Does an SGR ticket expire?
Until when can I still use my SGR ticket?
These are some of the questions all SGR users have especially following the total lockdown that saw hundreds of commuters get stuck in Nairobi or Mombasa despite having valid tickets.
COVID 19 has brought a lot of uncertainties, and one of those key sectors that have been affected is travel.
Travel is important for the growth of any economy, yet one of the effective measures to limit the spread of coronavirus has had to do with minimised movement.
So, if you are one of those people who had booked the SGR train from Nairobi to Mombasa before COVID but could not use it because of the enforced lockdown, now is the time to use your ticket.
President Uhuru Kenyatta eased the lockdown last week, making it possible for travelers to move out of and into Nairobi Metropolitan area. One of the fastest ways to move from Nairobi to Mombasa has been the Madaraka Express train.
SGR tickets have been valid for 2 months for a very long time, but considering the changing times, the KRC has announced a major change to the ticket validity duration. The corporation has announced that SGR tickets are now valid for 5 days only.
When the President was announcing the closure of Nairobi Metroplitan area a few weeks ago, he gave people less than 3 hours to organise themselves. With such a short notice, it was impossible for anyone to book a flight or SGR train to Mombasa or Nairobi. Those who were traveling on road could have found ways to navigate our of the city, but it was still an uphill task to plan anything.
The KRC has said that they do not want their clients to get stuck with unused train tickets in case there is another lockdown.
This announcement comes amid rumours that the country could be headed to another lockdown that could go up to next year January.